We just left after an amazing week at this villa. We stay in Orlando every year and as a family of 6, we need a lot of space. This home is beautiful! It is stocked with everything you could possibly need. The pool deck is so peaceful and beautiful especially early in the morning. The owner was great to deal with. With that said, we do have some complaints. The management company is awful! You cannot get in touch with them on the weekends. We had wi-fi, but they didn't give us the password, so 4 kids and no wi-fi all weekend- when we finally reached them on Monday, they had to send someone out instead of just giving us the password over the phone. We were told there was a gas grill. When we got to the house, it was all locked up. When I asked about it, I was told they knew nothing about it. That was it...end of discussion. There are notes all over the house which threaten to charge you for everything! "If you stain a towel or sheet, go buy new ones or you will be charged" - Don't call us for something silly, or you will be charged! To me, the kicker was the notes that said you need to wash as much of the towels and bedding as you possibly can (or you will be charged) and leave the house as clean as it was when you arrived. Now I understand leaving the house neat, but I shouldn't be responsible for doing all the laundry and then they have the nerve to leave a tip envelope out!! None of this is a reflection on the owner. I often wonder if the owners even know how management companies run their homes. The only other issue were the large black cobwebs hanging over the front door and the windows above the front door were incredibly dusty and dirty as was the landing headed upstairs.
We would definitely rent this villa again if we didn't have to deal with the management company. Thank you very much for sharing your home - My 6 year old didn't want to give it back!!