I wanted to plan a BIG surprise for my wife's 60th birthday, and was I surprised! Conversation via email with the owner was thorough during the planning, and she made sure the staff knew it was a surprise. This was our first and certainly not the last visit to DR. Words can hardly convey how pleased we were with the house, staff, amenities and their attention to detail to please. We had a group of 10, with 3 couples and everyone had "their space" with plenty of room to spare. The butler and chef were extremely helpful in planning meals and helping me at the local market. The maid was "invisible" most of the time as she took care of our rooms and clothes while we dined with meticulous care. I travel frequently as a Marriott Gold Rewards member, and I've never seen such amazing quality and attention to detail. You will not be disappointed with any aspect of this rental. To be honest, we did have one plumbing issue with a newly constructed room, but the local plumbers were on it immediately and resolved the problem with minimal disruption to us. The owner's daughter was there to great us upon arrival with a tour, and sent flowers and a cake for my wife's birthday. OUTSTANDING! They really made us feel like family. I can't wait to return for another vacation at this property. I would highly recommend staying here rather than one of those all-inclusive places. There is a golf cart available for a quick spin to the beach, or get a rental and cruise to the Carribean side of the island. This was a great way to experience Punta Cana and the local DR. Keep up the great work and I suggest you keep that fantastic staff!