We got in late night, and Glen the owner had arranged for us to be picked up at Santiago Airport. Our driver was vey nice. He took us out to a local eatery in downtown Puerto Plata before arriving at Villa. Once we got to the villa we saw the house and night view. It was awesome. However when we woke up in the morning, the view got 100 times better! The house is way better than advertised. Everyone on the staff from Rafael to Calvin, to the maids and cook were very welcoming and went out of their way to make sure everything is comfortable for our stay. Rafael setup a new taxi driver for us, Edwin (highly recommended) for a couple of days and he showed us around a lot of tourists as well as local spots. I highly recommend this spot, way better then being trapped in a hotel. Dinner was cooked a little earlier to our liking, because staff had to leave for the day, but other than that, no one in our party of 7 had any complaints with the house and staff. Will definitely stay here again when visiting Puerto Plata/Cofresi Area.