WOW was our first impression when we got to the resort, and our jaws continued to drop when we arrived at our beautiful 3 bedroom villa with its sparkling clean private pool out back. Our sweet housekeeper was there every morning making our breakfast and serving it to us on the veranda by the pool. While we ate, she went through and meticulously straightened and cleaned the villa. The show Sunday night and its buffet was fabulous as well. I think I actually pinched myself when we arrived at Serenity Beach. The cabanas, hammocks and swings at the bar (yes, really rope swings) were straight out of a travel magazine. We were given our golf cart at check-in without any problem whatsoever - this was the one complaint I consistently heard from other folks (they didn't book through Reed & Lisa) at the resort. It really is important to book through the right folks and we definitely did! A late winter snowstorm threatened to cancel our plans and we were in flux with changing airfare schedules. Reed & Lisa were great in helping to try and reschedule shuttle pickups and make sure all our arrivals went smoothly - thanks! I knew we were going to have a great time on our girl's trip, but this resort really exceeded my expectations. Can't wait to go back again!!