Services was attentive and LR tried hard to please. They were very accomodating about the mnue for the in-house chef and tried hard to find fun activities. However, concierge did not have deep knowledge of island and made several planning mistakes, which I mostly caught on my own by looking at maps or by talking to people after we had arrived. She should have learned better the travel distances and been more candid about some of the logistical issues of planning certain day trips. She also should have advised against a car rental. Again, I think htere was lack of DR knowledge. Also, she was hard to reach by phone and email response times were often delayed.