From the beginning of the process of booking the apartment, Zeljka was super attentive and easy to work with. She worked with me at every stage of the booking process and helped to point me in the direction of best places to go, tours, and things to see and do. Upon arrival, which was quite late at night, her dad, Zeljko, met us at the ferry. He had a sign with my name on it and welcomed us quite warmly. He insisted on carrying one of our massively heavy pieces and luggage to the apartment (which is directly above the market and close to the ferry stop) and carried it up the stairs. Once in the apartment, he gave us a very detailed introduction the place and how things worked, etc. He then took us on a short walk to the town center and bid us farewell. Along the walk to the square, he pointed out places to get breakfast, coffee and vendors that are easy to work with in the market. The very next day, he brought us clean beach towels, toilet paper and the most delicious coffee. Halfway through our stay, the family team came over and changed our bedding and even hooked up a new tv for us to watch the work cup on! Zeljko & Zeljka are so easy to work with and really one of the nicest family I have encountered. They both gave us such good suggestions on beaches, bike rides, drives, restaurants, and things to do in Rovinj (and the surrounding areas) that they made our trip one of the best we have ever taken. I cannot tell you enough how their hospitality made the trip so over the top, that we will be talking about it for years. The apartment is MASSIVE! There is so much space and it realy does feel like a home. There is bedroom that over looks the market and out onto the sea. In the morning, when the market starts bustling, you simply close the shutters and windows and you seriously cannot hear any noise. The back bedroom overlooks a caffe and restaurant and a church so there are literally no neighbors! You simply cannot find a better deal with a nicer family than Casa Bella. I will whole-heartedly recommend this apartment to anyone that plans to stay in Rovinj! One of my favorite places ever!