My wife, daughter, her husband, and I just returned from a wonderful Costa Rica vacation! The owner, Jacqueline, was so helpful and gave us impeccable directions as well as answering any questions we had prior to our arrival. We had planned to do some touring around Costa Rica, but our kids said they would rather stay at the Casa for the entire week after they saw what it had to offer. And we did. Ana prepared whatever we wanted for meals (you do have to provide your own food, but give her a list for the butcher on Mondays to have all the meat delivered for the rest of the week) and all meals were excellent! My kids had a rental car breakdown while visiting Samara (close town, right on the beach). All they had was the email address of Jacqueline and emailed her telling her that they were stranded. Way above and beyond, Jacquieine called Ana and told her of the plight of our kids. Ana and her husband drove to Samara where they got the radiator repaired and allowed the kids to drive back to the Casa. This is one of most beautiful places we have visited in our 65 years! Definitely would recommend renting a 4 wheel drive vehicle.