My family (10 ppl) stayed at the Crown Villas in Puerta Plata and worked with Leslie & Bob - the villa we received upon arrival was beyond beautiful! It was beachfront, clean, a nice pool, and someone came and prepared a full continental breakfast every morning for our family! Leading up to the trip we had many questions regarding airport transportation, safety tips, resort fees, what to expect in the Dominican, excursions, and many more - Leslie & Bob answered each question and/or provided sites to refer us in the right direction in a timely manner.
I would highly recommend booking through Leslie and Bob as well as a stay at the Crown Villas - VIP service! While in Puerta Plata, we enjoyed the food, the drinks, the beaches, our own private pool, the free tickets to Ocean World were awesome!! Some excursions we enjoyed were swimming with dolphins at Ocean World, swimming with sharks at Ocean World, and the 3 in1 of ZipLining, waterfalls / hike, and horseback riding. I felt that everything on this vacation was reasonably priced and well worth the money. Some favorite restaurants were Trapiche, Belline, and Simply Gourmet which are all on the resort!