What a fantastic place! From our first communication with Alex he was prompt and helpful and even reassuring when we told him we'd read some less than favourable reviews of the VRBO rental company. We booked through VRBO and did all communication through the site with no problems at all. Also, nothing was too much trouble for Alex; he answered all my questions with patience and in detail, and he even emailed us a couple of suggestions during our stay. The house itself is great, especially with the downstairs double bedroom with en-suite bathroom and then upstairs another double bedroom plus twin room, together with the living room and kitchen/diner with incredible picture window! It affords everyone privacy with communal living space. The kitchen seemed well-equipped, though we never cooked in nor used the appliances as we were only there for 4 nights. The heated loo-seat is a first and rather nice actually! Only come across that in Japan till now! The shower rook a while to master -just pull down the end of the tap where the water comes out and the shower will start! Maybe it's just because we're English but in all our travels we've never come across that before! The beds were super comfy. We'd definitely recommend this property and hope to come again!