My wife and I rented this loft for almost one year while our new home was being remodeled. We had an excellent experience. It is located in lively Santana Row, with ready access to shops and restaurants. The area has become a magnet for both locals and out-of-towners. While Santana Row attracts big crowds, particularly on weekends, this loft is surprisingly quiet, as it faces away from the main drag. The loft itself is very comfortably appointed and gets lots of natural light through its large windows. Owners Ginger and Ray are very friendly and responsive, and are focused on meeting their tenants’ needs. Given the length of our stay, a couple of issues naturally came up, with appliances and plumbing occasionally needing attention, as it happens in any home. Ginger and Ray always had contractors lined up who took care of these few issues immediately. In addition, they provided help with luggage when we went out of town, and generally went out of their way to help us enjoy our stay. They were also very flexible: we were able to address all scheduling and payment issues with them very smoothly. In sum, this loft is a great choice for a vacation in Silicon Valley, a business trip, or a temporary rental. I very highly recommend it.