Ross was definitely the most helpful person I have worked with since I've started using VRBO! He went out of his way to make sure everything went perfectly. The home is lovely, it was cozy and nicely decorated. The pictures don't do justice to the lush landscaping. We had a dinner under the stars on the picnic table out back, surrounded by a beautiful yard. Our guests were quite impressed. The sleeping accommodations were very comfortable as well and the kitchen well stocked. Would love to stay here again!