This was my first booking EVER with any of these type sites. I was extremely nervous since this listing had no owner info and no reviews. I emailed the owner, Kevin, to advise as to my concerns. Meanwhile, due to time constraints, I actually booked another listing. I received an email back from Kevin advising that they (he and his wife, Yuriko) usually use a different site, and for me to log on there to read about them and their reviews. My luck, the place that I tried to book was already booked, therefore, after reading about Yuriko and Kevin and reading the reviews from the other site, I felt more than comfortable to rent this listing - and it made me so happy, as my heart was set on this from the beginning. This Spanish Style Loft Space was all that I expected and more. Kevin gave me a lot of information knowing it was my first booking of this type and he was very patient with me and my questions. Due to schedules, I was unable to meet Yuriko, but Kevin was available to respond to any text with any question I had. This description of this listing is accurate. Yuriko and Kevin are constantly making improvements due to conversations with people who stay here. During my stay, they purchased a hair dryer for this listing. This space is within walking distance to Ralph's and many restaurants. The property was clean and well-maintained. Kevin provided EXCEPTIONAL customer service. I was very comfortable in this space and should I again need to be in Culver City, I will definitely rebook this Charming Spanish Style Loft Space. Kevin made my first experience on HomeAway both effortless and enjoyable.