Pam and Paul were so easy to work with. Pam was like chatting with a friend. Quick to respond to emails, provided lots of details/recommendations and even left a cute welcome basket tailored to the kids. We had specific need for one large room for kids to sit together and have leadership discussions, roomy kitchen for kids to cook in teams without others getting in the way and 3 baths. They were very accommodating and wiling to work with us. We had a full house of teens but were able to move about with ease. Cabin had everything. Shelves and drawers were all labeled to make it easy to put things away. We opted to clean cabin ourselves, list provided made it so easy to get it all done for next guest to arrive. The large dining table and seats along kitchen counter were perfect for our large group. There was a nice TV, lots of movies and internet was dial up but moved pretty quick. There were some pretty good books in master bedroom closet too. Neighborhood was very quiet and pretty. Pinecrest Lake was literally minutes away. It would have been nice to have lake within walking distance but this location was so nice it didn't matter. Kids went on hike around lake and had a great time. Store and shops had everything you would need if you forgot something. Perfect for when you discover no one packed the butter. lol The personal items/touches in cabin made us feel like we were at our own home. Make sure you read the history about the pictures on the walls, its on the clipboard on coat rack. We hope to make this our cabin every year.