This was our first time renting a vacation Home, and I was skeptical (to say the least) about the entire process. Owners answered all my emails promptly, and phone calls within same or next day. This House worked great for all of my Family Members to be together in the evenings and yet be able to go on their own during the day and do whatever.
House is very nicely kept, pool and jacuzzy are very comforting after a long day at the parks. Plenty of hot water during showers time.
I will rent this home again on our future Disney trips.