My contact with the owner was wonderful and very helpful. The owner provided very good customer service. We had everything we needed plus more upon arrival. The house was great for our large group, especially for our children who enjoyed the backyard and trampoline. Everything was clean and neat and in good condition. The location was excellent and close to many things. We were very happy with our stay, would recommend to others and stay there again ourselves in the future. We will definitely do a vacation rental again as it's much better than being in a hotel when travelling with a family.