I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was more than helpful.
Overall, I recommend this vacation rental.
Overall, our rental experience was good.
with the exception of the pineapple express, which gave us some unexpected warmer temperatures.
the property was a perfect size for my family,
it was clean with ample towels etc and the mid week clean was great.
The only issue was the staff at the front desk
of Le Chamois did not relay messages to us, because the unit is managed by Platinum.
this needs to be addressed.
Manager responded on 3/5/2015:
Thank you for taking the time to share your review. We are so pleased that overall your rental experience was a good one. We must apologize for the confusion created by the separate management of the Le Chamois front desk and please know we have discussed your feedback with Le Chamois’ front desk management team to ensure this experience is not repeated. Platinum’s front desk and guest experience team are only a phone call away and very happy to assist you throughout your stay. Thanks again for your feedback and we look forward to welcoming you back to Whistler again soon!