I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.
We were upgraded to the Raven 107 condo due to a malfunction in a hot tub in another chalet. The company contacted me and gave us a bigger, newer, nicer, and more expensive condo at the same cost and even brought in a bbq for us to use which the condo did not have. The employees at rentchalets was extremely friendly and helpful on taking care of our 2 big white trips this year. But as for the place we stayed at this time, Raven 107, many of the appliances were broken or inoperative. We also had issues with cleanliness as there was a few liquid stains in the carpet, bathroom sinks were fully clogged, and bathtubs full of hair. So asides from the housekeeping, this was a great place to stay at in big white.
Manager responded on 4/23/2013:
Thank you for your feedback Ben - we will be in touch personally and look into any issues you may have encountered. RentChalets.