This was our 3rd trip to Ambergris Caye and we brought our family along. Thus, we needed a larger condo to accommodate. We couldn't be happier with our selection of this property for a number of reasons. 1) Very Spacious, allowing people to have their private time in their large bedrooms if they wanted or congregating in the large Great Room/Living Room/Kitchen Area. 2) Fabulous Views of the ocean from the third floor balcony - Balcony was pretty phenomenal. 3) Kitchen was pretty amazing & since we cooked all of our breakfasts and some of our dinners here it was important. 4) Central to a lot of the islands activities (about a 20 minute golf cart ride or 6 minute boat ride into San Pedro.) 5) Very quiet at night (and we were wanting to relax).
My reasoning for only giving 4 stars is the Resort was somewhat 'off' in their customer service/attention to detail/cleanliness of pool. The owner of the rental property was very prompt in seeing that the pool outside his condo was immediately re-opened after I addressed the issues directly with him (been closed for 3 1/2 days while we were there), a couple of repairs in his place were quickly taken care of and the wireless internet was reinstated after about 4 days (BUT once it was turned on we quickly wished it had never been - there's something to be said about being disconnected from the rest of the world while you are in paradise). And they are doing construction on the building right next to this one but I would imagine it will be done before the end of 2014. If construction noise bothers you then this may be an issue. The staff at Captain Morgans is very nice. Everyone says 'Hello,' 'Good Morning' and gives you a big smile.
Tim, the owner of this property is phenomenal. From the moment I considered renting this property he quickly answered all my questions, gave guidance when asked and made arrangements effortlessly. I didn't have to worry about a thing. He even gave suggestions of tours we may be interested in or people we could contact for private excursions. I can't say enough about how great he was to us. This is definitely a man who takes his responsibilities as an owner seriously and he wants you to have a great time.