Balsam Rock is a beautiful house with lovely views of the ocean. Our group stayed for 2 weeks total, with some of the group arriving later after staying in Copan or Guanaja. The on site manager Jorge was exceedingly helpful and his wife Berta made us an excellent local breakfast one morning. Everything was clean and the house was well supplied for cooking. Due a problem with the pump, the plunge pool water could not be changed (the pump had to be fixed on the mainland) so the second week the pool was a bit cloudy but Jorge kept it swimmable for us.
The balconies are really lovely - and there is plenty of space even for a large group to stretch out so some can read while others chat and everyone has their space. The house is located away from any commercial area which we felt was an asset. Day trips were followed by evenings at the house. The first week smaller group did most of their own cooking and when 14 of us were there in week 2, we opted to have Stephanie and James of Roatan Sun Splash Tours do most of our evening meals. We also scheduled several day trips with them - and everything was top notch.
The lowest level room (really an apartment with 2 double beds in the bedroom) was a bit musty when we first opened it but that abated as the rooms were aired out. The stairways do not all have handrails, so anyone with mobility issues or with toddlers in the group might prefer a different setting. Snorkeling in front of the house was OK but not spectacular. Snorkeling on Pigeon Cay, however, was truly fabulous, so plans day trip there if you like to snorkel.
Overall Balsam Rock was a great place for a group of adults and would be fine for families with older kids. Our group thinks that the place is more suited to 10 adults than to 14 even though there is bed space for 14 if people don't mind 4 in a room with the 2 double beds.