We had a wonderful stay. The villa was beautiful but, more importantly, the staff was great. They were very accomodating. Jefferson was a recent add-on for our stay and he was simply fabulous. If you can use him for any other villas, I would grab him. Alana was really good as well. She cooked and managed the house. She is a doll. The other support staff were also very competent. There were a few things in the house which I would mention. The electronics were quite a challenge. A little complicated. Also, some electrical issues (you couldn't dry your hair in the bathrooms. No outlets). I know that sounds petty but this was a very expensive villa. We didn't meet the property manager. Alana and Jefferson handled everything at the house.