The house was amazing. It was very well maintained and cleaned. It was also child friendly.
The staff, cook, housekeeper, house mgr were all very friendly. However, their service was only fair. The rooms were cleaned daily, but soaps and lotions only replenished in one room. They were horrible with meal presentation and often got requests wrong or the food was cold. They never smiled and offered to correct when a mistake was made. We always had to request a solution and then they solved. The service didn't ruin our vacation, just something to note.