the owner, Nancy, had absolutely everything one could ask for available to us right down to scissors just in case. Property clean and well-laid out. Property location is prime, has lots of interesting things to do right on doorstep plus is a block or so away from Medano beach. never got tired of sitting on balcony listening to the street music or watching the bustle of the fisherman setting out for the day. Nancy was available at short notice and responded quickly. as it was there was no need to contact her on this our second trip there as there was no problems. definitely recommend to our family/friends.