I spoke with Carole on the phone well before booking - she was EXTREMELY friendly and helpful! The house was exactly as the pictures showed, no issues, well appointed and had plenty of room and everything we needed. Carole met us at the airport to help us to get to our rental, showed us things of interest along the way (shops, grocery stores, gas stations etc). She was a great host, we felt like we had a friend on the island who was there to make sure we had the best trip possible. Carole even checked in on us because she hadn't seen or heard us for a few days (we're quiet people..) and wanted to make sure we were ok. Impressive! The house was clean, the pool was great and EXTREMELY quiet. A perfect place to relax, cook dinner and enjoy a trip. We had no issues at all and I wouldn't hesitate to rent from Carole again. She was very easy going, aimed to please and you could tell she cared about us enjoying our stay. The A/C worked great, the kitchen had everything we needed to cook with. She also had snorkeling gear, beach gear and other stuff that we didn't bring for us to use. The location is great - it's close enough to town to pop in if you need to, but far enough away to be quiet and private. There are other houses nearby, but you'd NEVER know as this house is secluded by the plants and so on. We can't say enough nice things about the house. Hope to come back soon!