Apartment very well furnished, modern, clean and comfortable. Kitchen well provided with all utensils, bathrooms modern and well fitted. Beds comfortable and showers worked well. It is very well laid out that the toilets are separate from the shower rooms so makes it very comfortable for a large family all trying to get ready at the same time in the morning! Washing machine worked well - owner provided washing powder and fabric softener so that was much appreciated. The owner left very clear instructions to operate everything in the apartment - the electric blinds, washing machine, dishwasher etc etc - extremely helpful and gave good directions for local supermarkets and restaurants etc, all very helpful. The location of the apartment is absolutely perfect. It is in a very safe area enclosed in a building that houses a hotel and also a shopping mall. This is very convenient as there is a large supermarket within the complex which caters for all your needs. The location directly opposite the State Opera House is also perfect for sight seeing as it is easy to walk the whole of the old town easily. The hop on- hop off bus tours all start from the Opera House, as do the other sight seeing tours for out of Vienna. The Sacher Hotel is just opposite so you have to sample the famous Sacher-torte. The apartment is located on the 5th floor but with a lift that always worked this was not a problem. The owner met us on arrival and helped us with all our baggage - which was also greatly appreciated. There is one very small point, not a problem for us but worth mentioning for others .. the stairs to the upper level of the apartment are very small, circular stairs in the middle of the downstairs room. This could be a little difficult for older guests and dangerous for toddlers.