From the time we contacted Sue to the time we arrived, everything went smoothly. We were able to confirm our reservation directly on the Marriott site which gave a certain amount of comfort. The unit could only be improved by having an ocean view and not a garden view, but obviously we knew what we were booking.
The place is busy, however we did not mind nor did we have an problems getting pool side chairs for the 4 of us. We did enjoy being able to cook (even grill out) and have separate bedrooms for the adults and teens. The service at the Marriott is great and it is well located for activities. Our teens went out of the property and immediately had jet skiing available to them. There are plenty of restaurants and a movie theatre for evenings out (all within walking distance). We enjoyed the lazy river most afternoons and the ocean in the morning. A wonderful, relaxing trip overall.