My mom and I, and my two children (6 & 9), stayed at this wonderful home for 2 weeks. I grew up in Scottsdale and was coming home to visit my family. First, William's home is beautiful and very well maintained. I can't complain about a single thing, as we were perfectly comfortable there. William is very accessible if you need him, but we never had reason to call on him other than a question about the tv. He responded immediately. As for the community itself, it cannot be beat! Norterra is simply amazing. William's home is steps from the community center and pool. I was able to let my children walk over by themselves to play air hockey and ping pong whenever they wanted. It was really wonderful. As for me, I was able to workout everyday in the well-equipped gym at the community center (which also includes a sauna and jacuzzi). The pool is wonderful. There is a kids' side and an adult lap pool. Life just couldn't have been easier and grocery stores and restaurants are very nearby. I highly recommend this home. Thank you William for a wonderful vacation.