Our flight to BA was fifteen hours and we arrived at the apartment within five minutes of our arranged checkin time. Cris was waiting on the sidewalk to greet us- this level of organization and service was typical of our entire experience with this rental!! At no time before during or after our stay did we feel anything than 100% satisfied with the attention to detail and the level of service.
The apartment is well appointed,bright and supplied with all the necessary equipment,bedding etc. for a completely self catered stay,should one wish to go that way. Location is perfect,on a quiet street, within easy distance of several bakeries, grocery stores and of course wine purveyors. Restaurants are close by, we found Los Pinos a great bet.The apartment is in a well established building and noise is not a problem.
Throughout our stay communication with the rental team was only an email or phone call away. The response time was immediate and they were always extremely helpful.
If there was one negative,it was that the floors,kitchen and bathrooms needed a 'good scrubbing'; the owners were made aware of this and we have absolute confidence that there will be an improvement in this area - one get's the impression that the organization does what it says and genuinely appreciates and reacts to feedback.
You would do well to seriously consider this rental. Ideal for four adults or a family of four. The courtyard in the back of the apartment is very secure and so is ideal for children/adults to hang out.