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Leonard Bucci

Sweetgrass Vacation Rentals is a Full-Service Vacation Rental Company dedicated to providing friendly and helpful service to accent the beautiful properties we manage. In other words, we weave dreams into vacations, vacations into memories, and memories into traditions. Sweetgrass is locally owned by Leonard Malburg, owner of Kiawah Services , the premier Property Management Company servicing Charleston's Lowcountry. For more than 20 years, Lenny's Kiawah Services has earned a reputation for listening to our clients and making sure we exceed all expectations. Sweetgrass is the division of our business that now extends the same dedication to exceeding expectations to rental property owners as well as the guests traveling to the area on vacation. Whether you are an owner or a guest, start 'Enjoying the Sweet Life' and 'Let Us Start Weaving' your next vacation rental adventure. If you have any questions about our company, please give us a call at 843-768-1500 or email us at reservations@sweetgrassvr.com.

Our philosophy

To us, Sweetgrass is more than just a name. It is a commitment to excellence. For centuries, sweetgrass has been woven into beautiful baskets right here in the Lowcountry. Every day, local artists unite rare sweetgrass with hard work and devotion to detail to craft these valuable sweetgrass keepsakes which have become iconic to the area. Their dedication to the transforming process and intricate technique is simply inspiring. Sweetgrass Vacation Rentals is founded on the commitment to these same principles. Just like weaving a basket, we believe each rental experience should be uniquely woven with care for each owner and guest. Start Living the Sweet Life. Let Us Start Weaving.

Services

Charleston Property Management Sweetgrass Vacation Rentals is a full-service property management firm specializing in the managing and marketing of Charleston area property rentals. Sweetgrass is locally owned and operated by Lenny Malburg, who also owns and operates Kiawah Services, the premier Property Management company in the Lowcountry. This means Sweetgrass properties have access to Kiawah Service's extensive in-house resources making sure any maintenance issues are handled fast and by experts. Both the Kiawah Services and Sweetgrass staff are dedicated to creating rewarding and lasting partnerships with our owners and guests. Homeowner Relations As your agent, our main concerns are to maintain, clean, and keep your home filled with qualified renters who take care of your property and return to your home year after year. We know that if your home is properly maintained, it will stay in impeccable condition and our owner/manager relationship will be a long and rewarding one for both parties. Your home will be cared for by our entire team of managers who are not only proficient in caring for your home but also in communicating with both owners and guest. Our communication with homeowners is always efficient and courteous. All owners and guests know that we're here to help if a problem arises. Our property managers will keep you informed of anything happening at your property. We handle anything that needs attention while your home is on our program. Many times the issues are handled by our in-house service department via Kiawah Services. This way, we control the quality and speed of the work along with the prices. We will diagnose the problem and then call you with our suggestions and quote. We will assist you in finding the best way to solve the problem. Whether the repair is inexpensive or not, there will be no surprises at the end of the month. Our vacation rental software offers real time access to property reservations and owner statements. Owners have access to this information 24 hours a day, 7 days a week via our owner portal. This is just another way we make sure Sweetgrass and our homeowners are on the same page from beginning to end. Marketing From start to finish we look at each home as an individual business set apart from Sweetgrass. We set an advertising budget and rental strategy for each property after discussing yearly rental goals with each owner. Sweetgrass Vacation Rentals employs professional marketing experts and is the only property management company that focuses as much attention and advertising dollars on each individual property as we do our own website. We believe our brand should enhance each property's identity/brand but not overshadow it. In so doing, each property is guaranteed to attract its own clientele and repeat business. This concept of individual property advertising has produced results even in the down economy. Just ask and we will link you up with the major reason we are growing so fast.our owner references. Online Reservations Guests have the ability to book online 24 hours a day, 7 days a week. Our website and reservation software is among the best available for the vacation rental industry and is updated constantly. We focus on providing as much visual information online so that guests can get a true vision of what their vacation will be like before they arrive. We believe the vacation experience starts before booking, and making that process informational yet easy is our focus. We encourage all owners to play around on this website as well as our competitions and judge for themselves. Housekeeping Sweetgrass Vacation Rentals housekeeping is 100% an in-house operation. We employ qualified personnel and we control the quality and pricing. Each individual property is inspected before every guest and homeowner checks-in as well as after each guest departs. In the rare event our cleaning staff misses something, we don't have to contact another company and wait on their schedule to have them return to the property and fix the issue. We send our staff back to correct the issue BEFORE the guests or owner arrives.

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