How to Use the Internet to Screen and Investigate Potential Renters

First, check the Frequent Scam Inquiries page. If the inquiry that you got is on this page, delete it and never look back. If your inquirer hasn't yet shown up on our "Scammers Most Wanted" list, it's time to fill in the blanks from the information that they've given you.

Go to WhitePages.com and type their information into the basic “People Search” on the homepage. Does the information that pops up match the information they gave you? If the phone number doesn't match, don't assume the worst. The number they gave you could be unlisted or a cell or business phone number. Click the “Reverse Phone Number” tab and enter their information. Does their phone number match their name? If you have their address, click the “Reverse Address” tab and enter their given address into the field. If the phone number and address that they gave you don't match up with their name, that's a pretty clear sign that your potential renter is may not who they say they are.
 

Do a basic Google search. Search for “Their Name” in quotation marks. If the name is very common like “William Brown” try to narrow it down with the information that you have on hand like their city and state. Are their any search results for online communities like MySpace, Friendster, or LinkedIn? These sites are great for getting an idea of a person's character and demeanor. Search for their phone number and e-mail address. Type in without the parentheses around the area code for the best results. Does the number show up on unsavory sites or as the number for a business? If the renter gave you their cell phone number, it probably will not show up in the search results. If nothing shows up for the e-mail search for the part before the @ symbol. This is also a potential way to find a person's online social networking profiles.

 
If your searches don't turn up any results, don't immediately assume that the renter is not legit. Renters may not show up if they are unlisted, only have a cell phone, or rent instead of own a primary home.This investigatory process has yet to be perfected, so if you have techniques for finding the skinny on potential renters, please send them our way.


© Copyright HomeAway, Inc. 2007                                    Updated: November 25, 2009