HomeAway Owner Resources

As a current HomeAway owner, make sure to take advantage of the tools and resources we have to offer.

   

Text Message Inquiry Alerts

Text message inquiry alerts allow you to respond quickly to travelers inquiries. You will be alerted with a text to your cell phone when you receive an inquiry to your email box.

To sign up:

  1. Login to your account and click on Edit Listing.
  2. Open Contact tab and select Edit Contact
  3. Fill out your phone number including country and area code
  4. Click the checkbox labeled “Send me a text message every time I get an inquiry”
  5. Begin receiving text message alerts!  

    Sign Up Now

    *Text messaging fees apply (check with your provider).
 
   
   
   

Guest Reviews 

Did you know travelers love reviews? Almost two-thirds (62%) of consumers read consumer-written product reviews on the Internet (Deloitte & Touche, September 2007). Adding guest reviews will help drive more inquiries on your property.

  • Reviews increase trust and credibility: Your guests read reviews from past guests for reassurance.
  • Travelers can sort by reviews: This gives homes with more reviews increased visibility with travelers looking for their next vacation home.
  • Reviews let guests promote your vacation home: More than 95% of reviews are positive.

Get more reviews and increase your visibility on HomeAway. Use our simple template to ask your past guests to submit a review. Read more about the importance of reviews.
  Request Reviews
 

 
   
   
   

Google Maps 

Update your listing and give travelers a birds eye view of your property location while maintaining control over the level of detail travelers can see.To implement the new map all you need to do is simply update your location by doing the following:

1. Login to your account,
2. Select "Edit Listing,"

3. Click on the location tab and simply follow the prompts. 

Update Now  
 
   
 

General Owner Resources

   

Accept Credit Cards

Give your vacation rental guests their preferred choice of payment - credit cards. It’s a convenient way to collect deposits, confirm bookings and improve your cash flow. Sign up with Payment Processing, Inc (PPI) - the HomeAway credit card merchant partner.

Features of PPI

Increase bookings by giving renters their preferred payment choice.

  • Confirm bookings faster by accepting credit cards for vacation rental deposits.
  • Settle incidental charges with your renter’s credit card.
  • Improve your cash flow since credit card payments are deposited into your bank account within 2 to 3 business days.
  • Simplify banking when you use online reporting tools to reconcile your monthly statements.
  • Save time collecting payments from your renters.
Read more about the pros and cons of accepting credit cards.

Learn More

 

   
 
   

Sales Tax Support

Cut through the confusion of vacation rental tax compliance. Let tax specialists file your return and handle payments for you. Enlist the help of HotSpot, a professional vacation rental tax service to troubleshoot and file your sales taxes.

Features

  • Lower fees. Only a fraction of the cost of hiring a CPA or accountant.
  • On-time filing. Avoid steep penalties and interest costs.
  • Guaranteed compliance. With the ever changing laws and tax requirements, HotSpot ensures you stay compliant or they’ll cover the cost if they’re at fault.
  • Easy recordkeeping. Email receipt and online summary of tax liabilities, service fees and payments.
  • Convenient payment method. Payments and fees are electronically debited from your bank account. 

Learn More

   
 

   
 
   

Expert Tips and Advice

Access tips and advice in our Owner Community. Led by Christine Karpinski, bestselling author of How to Rent Vacation Properties by Owner and Profit from your Vacation Home Dream, you'everything you need to know about renting your vacation home in our Owner Community.

What you'll find:

  • Sample Forms and Checklists
  • Vacation rental FAQs
  • Article's and How-Tos
  • Webinars and Tutorials
  • Get Started Links
  • Helpful Podcasts

Owner Community

   
 

   
 
   

Follow Us

Connect with the Owner Community through Facebook and Twitter to stay up-to-date on the latest owner relevant news and happenings.

   
 
   
 
   

Free Rental Guide

Want to learn more about renting out your vacation home?

Download Free Guide
 
   
 

Want to register to list your home through the mail?


Download your paper form and fax or mail it in today!

Registration Form

Have specific questions about renting your
vacation home?

Talk one-on-one with an experienced homeowner
in your area.

Learn More 

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Want to learn more about
renting your vacation home?

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