Q: What steps can I take to protect my password and account information?
A: Whether you’re online or offline, care for your password as you would care for the key to your house or your wallet. Here are some tips to keep your password and account, safe.
  • Create a more secure password by using a combination of letters and numbers.
  • Create a different password for each online account that you have. Avoid using the same password for your HomeAway account and other accounts (email, etc.)
  • Change your password often- at least every 30 to 60 days.
  • Keep your password secret- do not share it with others via email or the Internet. 
HomeAway Customer Support or company employees will never ask you to provide your password via email.