HomeAway.com Inc. is an exciting, international, profitable, professionally-managed company that has transformed and become the world's leading vacation rental marketplace. We are searching for a Global Product Manager / Fraud Prevention Evangelist who will be responsible for creating, managing and measuring effectiveness of rules to support Trust & Safety initiatives. This includes analyzing the external marketplace, customers, and competitors to determine the right feature set for our community of buyers and sellers.
Essential functions include:
Drive security initiatives impacting HomeAway global platforms, including fraud detection, risk consulting, risk policy and authentication
Lead requirement gathering from business and technical stakeholders partnering with business managers, product managers, engineering, UI and global counterparts to develop requirements and bring these features live to the site.
Collaborate with stakeholders to ensure projects are clearly defined and properly phased to facilitate timely delivery of functionality
Manage resolution of urgent technical issues while communicating changes to global business stakeholders
Ensure problems are resolved in a timely fashion by appropriate team members escalating as necessary to avoid delays in schedule
Drive the launch of new products by collaborating with the design, marketing and sales teams on target communications and product rollout programs
Candidate Profile:
Qualified candidates will be passionate about e-commerce, fraud detection and prevention, user-centric standards, and current and evolving best practices in software development.
Your qualifications should include:
5+ years working in a high-tech environment, including expertise with risk management for e-commerce
Proven ability of designing, developing and managing risk/fraud rules/models based on a large and complex data sets. Proven track record managing multiple ongoing complex web projects and implementation of consumer-facing web applications, while delivering on schedule
Previous experience leading fraud detection initiatives
Experience utilizing web analytics to aid business decisions required; data mining or quantitative research experience a plus
Ability to manage international projects in a fast-paced environment.
Demonstrated experience in adopting project management best practices, standards and policies
Ability to collaborate closely with design and usability to drive product enhancements
Strong communication and presentation skills
High level of initiative and desire to create a world-class user experience for our customers
Experience in the travel vertical is a plus
Masters Degree or Equivalent in Statistics, Mathematics, Computer Science, Operations Research or other quantitative, engineering area strongly preferred.
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 284,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk, OwnersDirect.co.uk, FeWo-direkt.de and Abritel.fr. The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from home® experience. HomeAway is headquartered in Austin, Texas and funded by Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
Location:
Austin, TX. Must be willing to travel 25% (domestically).
This position will manage all metrics, analytics and reporting associated with US Marketing channels including email marketing, search engine optimization, direct marketing and online advertising with a focus on driving traffic and inquiries to our websites and comparing effectiveness and ROI across various marketing channels.
Primary Responsibilities:
Become an in-house expert on key business operating metrics, enabling him/her to quickly and correctly identify the underlying areas of concern when issues are identified in dashboard metrics
Understand and recommend action on key drivers of key performance indicators
This position should be comfortable working with both normalized and disparate data sets
Conduct detailed analyses of key metrics for increased search performance efficiency on weekly and monthly basis
Pursue opportunities to grow and improve campaigns
Provide monthly analysis in marketing roundtable meetings across all marketing channels
Educate internal partners about campaign successes and learnings to impact strategy for SEO, Marketing, PR and Product
Harvest the majority of the data used to power ad hoc analyses
Understand and utilize web analytics software packages (particularly Omniture)
Produce analyses that link ROI to key initiatives
Complete full analysis and modeling in addition to summarizing and creating executive reports based on those findings
Candidate Profile:
Bachelors degree in relevant field
Expert Excel skills with strong search campaign reporting and analysis experience
Ability to manage A/B testing, analysis and optimization
Energetic self starter with a desire to have a large impact on the success of our business
Agency/vendor management experience a plus
Experience managing marketing budgets and ROI optimization
Proven Ability to prioritize, multi-task, and work effectively in a fast-paced environment, both independently and in team environment
Entrepreneurial spirit, willing to roll up sleeves to get the job done
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 284,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk, OwnersDirect.co.uk, FeWo-direkt.de and Abritel.fr. The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from home® experience. HomeAway is headquartered in Austin, Texas and funded by Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
HomeAway has a great opportunity for a qualified and motivated accounting professional at its corporate headquarters. Reporting to the U.S. Controller, the Senior Accountant will work closely with the finance and accounting teams to manage U.S. revenues as well as daily and monthly accounting operations.
Primary Responsibilities:
Monthly closing activities, assisting in financial statement preparation and financial analysis as required
Manage the daily recording and reconciling of US revenues on both a cash and GAAP basis, also including collection management. This would include regular interaction with the IT department to manage the revenue cycle for new products, international system consolidation, exception reporting investigation and working through auto posting of cash receipts to the general ledger system
Analyze and reconcile assigned accounts and make recommendations for improvement
Prepare and organize journal entries and general ledger reconciliations for month-end close
Maintain proper support and organization for transactions to support internal and external audits
Develop, interpret and ensure the consistent application of organizational policies
Be able to learn, adapt to and assist where needed in system implementations and upgrades
Assist in providing data and analysis as required by management, auditors and internal business partners
Special projects as assigned from time to time including technical research and new business initiatives research
Qualifications:
Bachelor's degree in Accounting
3-5 years experience either in corporate and/or public accounting
Solid knowledge of GAAP and ability to research technical accounting issues and provide appropriate recommendations
Excellent interpersonal skills and ability to interact cross functionally, with all levels of management and across geographies
Attention to detail and ability to see tasks through to completion
Strong organizational skills with ability to prioritize
Attention and ability to undertake process improvements
Self-motivated and proactive
Ability to understand the total scope of business, while executing on tasks
Ability and desire to learn quickly in a fast-paced team environment
Proficient in MS Office software
Licensed CPA or actively pursuing CPA certification a plus
Experience in Oracle ERP systems a plus
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 284,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk, OwnersDirect.co.uk, FeWo-direkt.de and Abritel.fr. The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from home® experience. HomeAway is headquartered in Austin, Texas and funded by Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
This newly created position reflects the HomeAway commitment to defining and leading the vacation rentals category, while building a powerful brand worldwide. Over the next several years, HomeAway has an ambition and the potential to shape and dramatically grow the vacation rentals market in over a dozen countries, and to go from being a collection of web property listing sites to becoming a vibrant, top of mind, trusted brand in the broader vacations industry.
This position reports to the VP, Global Brand and US Domestic Marketing. The position supports all brand marketing for the US and Europe, and will work closely with marketing leads for the US and Europe, and general managers across all markets to drive the development of brand strategy, and coordinate planning and execution of brand building initiatives and programs to include but not limited to corporate brand architecture and identity, brand positioning, oversight /management of global brand advertising, sponsorships and promotions. The Global Brand Marketing Director will play an integral role in the establishment and sharing of global marketing best practice and the development and harmonization of marketing ROI metrics and reporting across geographies.
This role works hand in hand with and complements marketing roles embedded in the businesses, which have responsibility for on-line and direct marketing, messaging and web merchandising at a local level.
Responsibilities:
The Director, Global Brand Marketing will be an integral part of the team shaping and driving the development of a powerful HomeAway brand among travelers and owners worldwide. Major responsibilities will include:
Assisting in the developing of brand portfolio strategy, and working with general managers to define and deliver against the positioning of individual websites in each country relative to major horizontal initiatives.
Helping to build and establish a compelling, differentiated position among travelers for the HomeAway brand within the vacation industry, and working with leadership across the company to bring that positioning to life in service and product design and delivery.
Creating and facilitating the adoption of brand building frameworks, tools and processes among all the businesses.
Identifying brand building advertising agency partners and ad hoc creative resources.
Leading and driving consumer brand insights in conjunction with the Director Global Marketing Research to help transform HomeAway into a customer oriented service company, with a passion and the know how to deliver outstanding levels of satisfaction and loyalty among travelers and owners.
Creating a brand building "big idea" marketing capability within HomeAway, to help focus the marketing organization on cost efficiently growing the vacation rental category and strengthening HomeAway's position as the market leader.
Delivering brand building communication tests and programs, working in partnership with teams in all markets to create fully integrated marketing plans.
Building strategy, business cases and initiatives to test and validate the opportunity for off-line marketing support to accelerate growth and deliver attractive payback and ROI.
Developing sponsorship, promotional and cause marketing opportunities on a worldwide basis.
Providing coaching, training and support to marketing teams in the US, the UK, France and Germany.
Candidate Profile:
The Director Global Brand Marketing will be a proven marketer, brand builder and leader, with experience and a strong track record across multiple dimensions:
Global brand building experience, particularly working with the US and Europe.
Ability to innovate and generate big brand building ideas, starting with small budgets.
Experience in environments that include significant elements of web and direct marketing.
Willingness and ability to operate "hands on", and personally coach and train peers and reports.
Demonstrated success and comfort working in a fast moving, rapidly evolving entrepreneurial environment.
Minimum 10 years experience, with at least 5 years working in global organizations.
Ability to speak French and/or German is a strong plus.
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 285,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk and OwnersDirect.co.uk, (United Kingdom), FeWo-direkt.de (Germany) and Abritel.fr (France). The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from Home® experience. HomeAway is headquartered in Austin, Texas and funded by Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
We are seeking two accomplished and self-motivated professionals to ramp up HomeAway's public relations efforts.
One role will target our corporate public relations efforts and requires a strong background in corporate communications. The second role will target our homeowners and requires a strong background in media relations and an understanding of consumer needs and insights.
Both positions require the ability to work collaboratively with the marketing and international PR teams and the drive to execute aggressive public relations programs. Knowledge of business, personal finance and real estate media is a plus.
The public relations manager roles are key positions on HomeAway's quickly-growing PR team, and report to the director of global public relations.
Responsibilities:
Contribute to the development of the PR plan and implementation of PR strategies and programs
Write and distribute press releases, pitches and other media collateral with the objective of generating significant print, broadcast and online media coverage
Research and develop effective story angles
Develop relationships with key media to generate relevant, on-message press coverage
Expand existing customer reference program
Plan events, tradeshows, conferences and media tours
Generate reports and develop presentations
Support Director of Global PR
Candidate Profile:
Bachelor's degree in journalism or communications
5+ years of PR/media relations experience; real estate and personal finance segments a big plus
Excellent media relationships with business and consumer media
Proven success of securing broadcast, print and online coverage for news announcements, features and targeted pitches
Exceptional written and verbal communication skills
Creative and strategic thinker who can develop story ideas and pitches and target appropriate media for various pitches
Detail-oriented to help create and manage events, tradeshows, conferences and other activities to support Marketing
Knowledge of media relations tools (Cision, HARO, ProfNet, My EdCals, Nexis/Factiva, satellite media tours, etc.)
Ability to work with market analysis research to support and develop story ideas
Knowledge of and experience implementing social media programs
Demonstrated ability to balance priorities, manage multiple projects and implement ongoing PR plans
Ability to make well-informed recommendations
Resourceful and able to get good results consistently
Strong presentation and research skills
Some travel required; must be open to working additional hours, as necessary
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 285,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk and OwnersDirect.co.uk, (United Kingdom), FeWo-direkt.de (Germany) and Abritel.fr (France). The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from Home® experience. HomeAway is headquartered in Austin, Texas and funded by Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
HomeAway is the world's leader in marketing holiday rental properties through the internet, representing over 300,000 holiday rental homes, villas, guesthouses, cottages, and apartments in over 100 countries.
HomeAway is one of the most exciting companies in the internet space, fast growing and highly profitable with massive opportunities in front of it. We are recruiting the leaders who will help us take advantage of those opportunities. Since launch in 2005, HomeAway has received over $200 million in funding for strategic growth initiatives. Successful candidates will be attracted by the prospect of working as part of a small entrepreneurial team within a larger organization and motivated by the opportunity to make a strategic impact on a proven business model.
To successfully develop HomeAway's business across Europe, we require an experienced internet manager to assist the Managing Director, Europe in developing and executing an aggressive growth strategy. This position is based in London and it is envisioned that the person who fills this position successfully will have opportunities to take on general management responsibilities within the company.
HomeAway is a VC-backed, fast-growth, global company operating with strategic entrepreneurial teams in the local markets. Successful candidates will be attracted by the prospect of working as part of a small entrepreneurial team within a larger organization and motivated by the opportunity to get in at an early stage on a proven business model.
Responsibilities will include:
"Right-hand person" to Managing Director, Europe
Internal consultant role including business and market analysis and strategic recommendations
Facilitate the execution of the sales and marketing plan and coordination among European teams to drive the implementation of best practices
Work with Business Intelligence group to ensure marketing groups across Europe are data driven
Lead cross-functional projects across business and locales as directed by Managing Director
Qualifications:
Solid previous consumer-facing marketing and brand management experience
MBA (or equivalent) and strong business acumen as well as the passion that will provide opportunity to grow with the role
Highly analytical with the ability to reason and explain complex scenarios
Confident, with excellent written and verbal communication skills including excellent listening skills, concise communication, and targeting the message to specific audiences
Ability to formulate and drive detailed plans and key performance indicators to report on the health of each project
The ability to lead teams via collaboration, innovation and coaching and influence participants to understand, plan, and manage the cross-team interdependencies for complex projects and reach completion within a timely fashion
Understanding of and passion for the internet and its' development
Understanding of multi-cultural and global organizational dynamics
Ability to deal with ambiguity and a constantly changing environment
Company Description:
Holiday-rentals.co.uk is the market leading holiday rental listing company in the UK and the European headquarters of Homeaway Group. HomeAway, Inc. is the worldwide leader for vacation rentals on the Internet. The HomeAway portfolio of vacation rental sites includes the leading websites in the UK, France and Germany, Holiday-Rentals.co.uk, Abritel.fr and FeWo-direkt.de as well as the leading sites in the US, HomeAway.com, VRBO.com, CyberRentals.com, A1Vacations.com, GreatRentals.com and TripHomes.com respectively. The company also owns sites in six other European countries. Led by an experienced team of online and travel industry experts, HomeAway is based in Austin, Texas and is funded by leading venture capital firms Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
Location:
London, Hammersmith, UK
Application:
Applicants should apply in writing with a cover letter, a copy of their CV and salary details to careers@holiday-rentals.co.uk.
HomeAway is seeking a talented User Experience Designer to lead the design effort for EscapeHomes, a business recently purchased by HomeAway and focused on the second home real estate market. This person is responsible for a look and feel, with voice, tone and messaging consistent with our brand attributes. This is a unique opportunity to define a new initiative and make an impact while defining a new brand.
This role requires creativity as well as excellent technical, interpersonal and communication skills. The ideal candidate should be comfortable working independently, alongside other design, marketing, product and engineering team members as well as interacting with executive management in this high visibility role.
Responsibilities will include but are not limited to:
Collaborate with business, engineering and other internal stakeholders to define and build user-centered, web-based, vacation rental applications that serves as a portal for business users
Create wireframes, mockups and design specifications
Support domestic and international requirements
Understand and leverage industry best practices
Work closely with developers to optimize the user experience
Research information/best design practices that enhance the value of the site
Assist in creation and maintenance of interaction and style guides
Ensure consistency with corporate design and brand guidelines.
Required Qualifications:
Five years minimum experience in user interface design building web based e-commerce software applications
Demonstrated experience developing navigation flow charts, storyboards, wireframes, mockups and user interface specifications
Must possess strong design background and a full understanding of UI design, page hierarchy, typography, color theory and branding. An understanding of modern web standards and the design implications of CSS-based layout are also required.
Proficiency with design and prototyping tools for rapid, iterative prototyping
Commercial web site experience - preferably in ecommerce, online travel, and/or online real estate
Comfortable in a fast-paced, highly dynamic, rapidly growing environment
Expert knowledge of HTML, CSS, Photoshop, and Illustrator
Experience with Flash, Javascript and InDesign desired
Experience with mapping technologies preferred (Virtual Earth, Google Maps)
Experience with international rollouts preferred
Degree in CS or related field strongly preferred.
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 284,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk and OwnersDirect.co.uk, (United Kingdom), FeWo-direkt.de (Germany) and Abritel.fr (France). The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from Home® experience. HomeAway is headquartered in Austin, Texas and funded by Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
The Manager, Web Analytics is responsible for the successful global rollout and internal integration of Omniture web analytics tool. The position will be charged with optimizing the tool to derive key learnings, training internal stakeholders to make best use of the tool, and maintaining the tool and data collected on an ongoing basis.
Key Responsibilities:
Initial Implementation and Rollout
Partner with Implementation Consultant to see that Omniture is implemented across all site on schedule and on budget
Work with business teams to set requirements for data to be collected by tool
Create initial set of canned reports for immediate use by business owners
Validate accuracy of data being collected
Project Management/Execution
Collect and prioritize periodic upgrade requirements then work with technical group to get them implemented
Establish standard operating procedure for campaign tagging, categorization, and conversion reporting
Serve as the owner of the data collected, with the responsibility to see that methods exist to get stakeholders the data they need when they need it
Reporting Expert
Expert at report writing within Site Catalyst, Discover, and Data Warehouse products
Build out set of canned reports as needs arise
Operate with a global focus, building reports/procedures that can be standardized to work across all business units
Explore feasibility of and support the technical group to integrate web analytics data with existing marketing database
Training
Serve as internal advocate, staying abreast of industry trends and opportunities' with analytics and encouraging and facilitating use of the Omniture tools across the organization
Design initial training plan to make sure all stakeholders are up to speed (along with Omniture, Implementation Consultant, and other sources)
Offer ongoing training as needed by internal stakeholders to refresh and/or expand capabilities
Candidate Profile:
3+ years of experience in implementation and report writing using analytics tools; Omniture preferred
Intellectual and analytical curiosity - initiative to dig into the "why" of various results
Advanced computer skills and detailed knowledge of various computer programs, including a strong proficiency in MS Excel with complex query writing.
SQL knowledge is a strong plus
Experience training stakeholders to use analytics tools, preferably Omniture a strong plus
Able to work independently and proactively, identifying issues and raising them to management and offer potential solutions
Desire and ability to work collaboratively in an entrepreneurial environment, with flexibility and adaptability as priorities change
Excellent project management skills including the ability to formulate and drive detailed plans and key performance indicators to report on the health of each project
Excellent listening skills, concise communication, and targeting the message to specific audiences including multi-cultural organizational dynamics
Bachelor's degree and solid background in mathematics or other quantitative discipline required.
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 284,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk and OwnersDirect.co.uk, (United Kingdom), FeWo-direkt.de (Germany) and Abritel.fr (France). The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from Home® experience. HomeAway is headquartered in Austin, Texas and funded by Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
We are looking for an ambitious self-driven individual to provide strategic and operational leadership to create and deliver natural search result listings for our UK businesses. Based in Hammersmith as leader of the UK SEO Team, this person will have the opportunity to own SEO initiatives that greatly influence the UK business while contributing to major programs in support of the larger global business. They will establish best practices for the site(s) and work with all team members to ensure that all UK based sites are benefiting from the latest search engine optimization techniques.
The Senior SEO manager must be a data centric, strategic and hands-on individual who strives to make an immediate positive impact on a successful, fast growing internet business. The ideal candidate will have an in-depth understanding of the principles of search engines and the internet, and will leverage that knowledge to create projects and deliver improvements on all our UK brands as well as the HomeAway sites in DK, SE, IT, PT, NO, FI, NL, ES and FR.
This Senior SEO Manager will drive and integrate company wide projects for travellers and holiday home owners alike. From technology platform migrations to managing advertiser education programmes, you will manage the UK team consisting of a SEO manager, Copywriter and link builders. The SEO Team ensures that site optimisation, content projects, keyword research, and link building initiatives are constantly improved and monitored to achieve the best results in the search engines.
The Sr. SEO Manager will be analytical, with a high attention to detail, and keen on monitoring the site(s) in order to fully understand how we are improving our natural search results, how search spiders are interacting with our site(s) and other key performance indicators.
He/she will work report to our UK Country Manager as a senior UK staff member, and will work closely with brand managers, marketing, the technology team and testers, and SEO counterparts in the UK, EU and US.
Responsibilities:
Strategic direction of SEO for the locally managed websites
Operational management of search engine projects including, linking, content generation, new page creation, testing etc
Continual optimisation on a portfolio of websites
Reporting and analysis of search campaigns and related web analytics
Ongoing use of tools such as Keyword research, Rankings and Reporting tools to recommend improvements
Assist internal team members that run SEO projects on their respective sites
Manage the day to day operations and running of PPC campaigns with an external supplier
Manage and report on all traffic sources
Team management and development
Qualifications:
Relevant first degree with relevant experience in internet marketing (SEO and PPC)
Relevant experience of SEO including a proven track record on delivering results in SEO
Relevant internet technologies
Excellent verbal and math skill
People management experience
Permit to work in the UK
Personal Attributes Required:
Highly analytical with the ability to reason and explain complex scenarios
Deep understanding of the internet and search engines and commitment to proactively staying abreast of industry trends
Confident, with excellent written and verbal communication skills, including excellent listening skills, concise communication, and targeting the message to specific audiences including multi-cultural organizational dynamics.
Ability to formulate and drive detailed plans and key performance indicators to report on the health of each project.
Influence internal participants to understand, plan, and manage the cross-team interdependencies for complex projects and reach completion within a timely fashion
Motivated by the opportunity to work within a small, entrepreneurial team
Charismatic personality, positive and professional image, and ability to build successful relationships with clients and partners
The ability to lead teams via collaboration, innovation and coaching
Ability to deal with ambiguity and a constantly changing environment
Company Description:
Holiday-rentals.co.uk is the market leading holiday rental listing company in the UK and the European headquarters of Homeaway Group. HomeAway, Inc. is the worldwide leader for vacation rentals on the Internet. The HomeAway portfolio of vacation rental sites includes the leading websites in the UK, France and Germany, Holiday-Rentals.co.uk, Abritel.fr and FeWo-direkt.de as well as the leading sites in the US, HomeAway.com, VRBO.com, CyberRentals.com, A1Vacations.com, GreatRentals.com and TripHomes.com respectively. The company also owns sites in six other European countries. Led by an experienced team of online and travel industry experts, HomeAway is based in Austin, Texas and is funded by leading venture capital firms Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
Location:
We are based in Hammersmith, West London, UK. We work closely as a team in our office, so please make sure that our location is suitable for your daily commute.
Do you enjoy the pain of pixel perfect layouts on the web? Do you test in every browser even when your client doesn't ask you to? Do you have a DOCTYPE tattoo? If so then you may be the developer we're looking for.
HomeAway.com is seeking a highly skilled client-side developer to join a team building dynamic, cross-browser, standards compliant web products. We are solving hard problems with cutting edge technologies - innovation, creativity and a broad background in modern client side technologies are essential to success in this role. We are an Agile team, with weekly sprints and a strong belief in test driven development that allows us to deliver results that drive the business every day. We have no legacy code - we're using state of the art, modern tools and are open to adoption and/or refactoring to leverage new technologies.
Minimum Qualifications:
You know what strict mode is and prefer to use it.
You have extensive experience writing standards compliant HTML and CSS.
You stopped using tables for layout years ago and you know how to achieve near pixel-perfect layouts without them.
You understand common CSS bugs in Internet Explorer and are skilled in applying a variety of fixes for them.
You prefer to create sites that are cross-browser, standards compliant, and accessible even when your client doesn't require you to.
You are skilled in modern JavaScript techniques such as the DOM, JSON, and OO patterns.
Given all the above, you know when to let go of your grip on standards in order to ship products on deadline.
Preferred Qualifications:
You have developed JavaScript using one or more JavaScript libraries.
You have experience using one or more server-side technologies such as Java/JSP, Ruby, ColdFusion, .Net/C#, XSLT, PHP.
You have opinions about usability and you know what works and what doesn't.
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 284,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk and OwnersDirect.co.uk, (United Kingdom), FeWo-direkt.de (Germany) and Abritel.fr (France). The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from Home® experience. HomeAway is headquartered in Austin, Texas and funded by Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
HomeAway is seeking an enterprise Java engineer that can help drive the HomeAway Connect development team's world-wide technology platform into the future. As a Software Engineer on the HomeAway Connect development team, you will work closely with the product and development teams to leverage our existing high availability, distributed Java based architecture to build the suite of new products that will empower HomeAway's customer base with tools to help manage their properties across HomeAway sites world-wide. This technology is the heart of HomeAway's offering to property owners and will have a huge impact on the business.
We are solving hard problems with cutting edge technologies - innovation, creativity and a broad background in modern server side Java technologies are essential to success in this role. We are an Agile team, with weekly sprints and a strong belief in test driven development that allows us to deliver results that drive the business every day. We have no legacy code - we're using state of the art, modern tools and are open to adoption and/or refactoring to leverage new technologies.
Candidate Profile:
Bachelor's Degree or higher, preferably in Computer Science, or equivalent experience.
4+ years overall development experience, preferably with direct experience delivering a consumer-facing web application.
Results oriented, self managed individual - proven track record of delivering on your estimates with minimal oversight.
Leads by example in all aspects of software development - simple, elegant, scalable, well tested, documented.
Proven expert in Java web applications development. While front end expertise is a plus, we're more interested in back-end experts.
Strong software development skills (configuration management, issue tracking, estimation, Agile/Scrum).
Rabid testing advocate and expert (Junit, Watij, WebLoad, Emma).
Experience with large distributed applications is a plus as is building/operating highly available systems.
Excellent verbal and written communication skills.
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 284,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk and OwnersDirect.co.uk, (United Kingdom), FeWo-direkt.de (Germany) and Abritel.fr (France). The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from Home® experience. HomeAway is headquartered in Austin, Texas and funded by Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
Location:
Location will be Austin, Texas. Limited travel will be required, if any.
HomeAway is seeking a very strong Java developer to help build out a new enterprise-wide platform. The architecture, primarily based on an open source Java stack, will be made up of leading technologies to include Capistrano, Team City, Maven, Spring, Spring MVC, Site Mesh, Resin, Gears, Emma, JUnit, JMock, Atom, RelaxNG, XML and REST based webservices - experience of some of these, although not necessary all, would be beneficial.
Our Java development team in Austin is building a new and exciting product for global rollout - focusing mainly on next generation web applications for the thousands of property owners around the world who advertise on our market-leading listing sites.
We operate on a short Agile sprint cycle and things change fast - so there's a lot of variety in the work. And you won't just be coding our products, you'll also be working closely with the product owners, designers and experienced technical architects to be a big part of producing top quality web software.
This is an incredible opportunity to join an exciting organization, which is proud to be at the cutting edge of web technology. You'll be happy working within a small international team of talented and enthusiastic developers with practical processes and performance history at high standards. You will also receive training as necessary to develop your technical skills further. Only the strongest technical candidates need apply.
Responsibilities:
Developing content-managed, multi-lingual, high-availability systems
Building Web 2.0 highly usable web forms and flows
Dreaming up novel solutions to tough synchronization, data-integrity and real-time processing challenges
Working on new functionality as well as improving existing code and troubleshooting problems
Designing applications for production-strength architectures
Optimizing relational databases, writing fast queries and solving data processing problems elegantly
Actively participate in weekly Agile sprint planning meetings, daily stand-ups
Candidate Profile:
Extensive experience in commercial, production-strength internet development
Expert knowledge and experience with Java/J2EE object oriented development, with a solid grasp of Java 5 + technologies including Annotations, Generics, Concurrency
Solid Spring Framework experience
Practical experience of Object-Relational Mapping technologies, including iBatis, Hibernate, JPA
Awareness of JSON-RPC, Flex, Ext Web technologies
Source control and configuration management (ideally SVN, Gears, TeamCity, Cruise Control)
Experience in Agile team methodology
Rabid advocate of test-driven development
Service-oriented architectural experience
Excellent oral and written communication skills
Bachelor's degree in Computer Science, Software Engineering or related field
You'll also have a keen eye for detail and a desire to maintain exemplary output. You'll be experienced in taking ownership and responsibility for functional sections from conception through design to implementation and support.
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 284,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk and OwnersDirect.co.uk, (United Kingdom), FeWo-direkt.de (Germany) and Abritel.fr (France). The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from Home® experience. HomeAway is headquartered in Austin, Texas and funded by Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
The HomeAway Customer Service & Web Product Group provides our customers a direct way to contact us via phone, email, and online live chat. Incoming requests are primarily focused on the creation (production) and editing of advertisements to be published on our sites. Customer support agents interface with existing and potential customers to discuss services and rates, as well as to assist with support issues and the editing of ad copy and property photos.
Responsibilities:
First and often only point of contact with potential and existing customers.
Communicate services and process; assist customers with layout and writing copy and maintaining overall customer satisfaction.
Able to communicate with customers, offering services by translating the technical into the non-technical.
Assist customers with copy helping them avoiding vague or incomplete writing and language.
Provide assistance with technical troubleshooting, problem-solving and issue resolution
Qualifications:
Strong verbal and written communication are essential.
1-2 Years of customer service experience
1-2 years experience in contact centers preferred
Ideal candidates will also have experience in web production.
Must be detail and service oriented.
Industry pluses: classified listings websites, travel websites, online advertising, or B2C websites
Experience with business support software applications such as MS Office (Word, PowerPoint, Excel, Visio, etc.) required.
Working knowledge of photo editing software such as Photoshop a huge plus.
Bachelor's degree preferred, but will accept equivalent experience in field.
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 284,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk and OwnersDirect.co.uk, (United Kingdom), FeWo-direkt.de (Germany) and Abritel.fr (France). The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from Home® experience. HomeAway is headquartered in Austin, Texas and funded by Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
Location:
Location will be Austin, Texas. Limited travel will be required, if any.
OwnersDirect is part of the HomeAway Group and is seeking an experienced ASP web developer to help build and develop its bespoke listing application. The architecture is simple, fast, employs a clever caching strategy and is based on ASP Classic plus MS SQL Server 2005. The application runs one of the largest UK rental sites as well as an owner interface and our administrative back office. The team is competent, ambitious and enthusiastic and based in Ashtead, Surrey and also part of a wider global team with offices in London, Germany, France and Austin, Texas.
Our small and enthusiastic, entrepreneurial team in Ashtead builds new and exciting functionality to support the rapid growth of OwnersDirect.co.uk - one of the leading holiday rental websites in the UK for thousands of property owners around the world who advertise on it. We operate on a monthly release cycle and things change quickly - so there's a lot of variety in the work. And you won't just be coding our products, you'll also be working closely with the product owners, business managers and with other technical staff at our London and US headquarters to be a big part of sustaining a successful, growing website.
This is an incredible opportunity to join an exciting organisation which is small and entrepreneurial but comes with the backup of a larger organisation. OwnersDirect is a relaxed, fun and professional place to work.
You will receive training as necessary to develop your technical skills further.
Your responsibilities will include but are not limited to:
Collaborating directly with the technical lead and the local business team on the development of new features that have a direct impact on the growth of the business
Supporting the business' wider technical needs including payments, security, customer services, emails, marketing, SEO and PPC
Working on new functionality as well as improving existing code and troubleshooting problems
Bringing your experience to the table to improve on current features, processes and systems
Optimising relational databases, writing fast queries and solving data processing problems elegantly
You will work closely with the General Manager and report to the European CTO.
The ideal candidate will have:
Solid experience of commercial, production-strength internet development
Expert knowledge and experience with ASP Classic and SQL Server
Good understanding of HTML, CSS, XML and browser-generic design
A keen eye for detail and a desire to maintain exemplary output.
Source control and configuration management (ideally SVN)
Excellent oral and written communication skills in English
A jack-of-all-trades, I-can-do-that attitude and the capabilities to back it up are essential to success in this role
Bachelors degree or higher - preferably in Computer Science or Engineering
Excellent verbal and written communication skills in English a must
Fluency in a second European language is a bonus.
Company Overview
Owners Direct specialises in advertising privately owned holiday accommodation direct from the owner. They have advertised holiday properties since 1997 and currently advertise over 25,000 villas, apartments, chalets, farmhouses and cottages in countries throughout the world.
In August 2007 Owners Direct became part of HomeAway Inc. which owns the largest holiday websites in the US and Europe. We continue to operate as a separate brand from our offices in Ashtead, UK.
Location:
The office is based in Ashtead, Surrey. We work closely as a team in our office, so please make sure that our location is suitable for your daily commute. The job does not require regular travel although there will be opportunities to travel to London and potentially to our European offices.
How to apply
Please do not just send a CV. If you are interested, email our European CTO at careers@holiday-rentals.co.uk, include salary expectations and tell us why you think you are the right person for the job.
HomeAway is seeking a talented UI Presentation layer guru who has extensive experience with the latest technologies in CSS, JavaScript and HTML to bridge the creative and technical aspects of project delivery. The UI Presentation layer guru implements UI designs technically according to creative direction already established. As such, the qualified candidate must be able to work in and bridge the creative with the technical across a variety of platforms and frameworks. The ideal candidate should be comfortable working independently, alongside other product management and design team members, engineering and management.
Core Duties/Responsibilities:
Collaborate with business, engineering and other internal stakeholders to define and build user-centered, web-based, vacation rental applications that serves as a portal for business users
Responsible for executing through code complex designs that reflect the creative direction provided within the established technical framework
Create coded Presentation Layer deliverables and implement presentation layer requirements
Shift between a creative and a technical focus depending on the project need and/or the type of project
Rapidly produce interim deliverables (such as style guide components, wireframes, prototypes, proofs of concept, etc.) in addition to the final live site or application
Participate in writing detailed level technical and functional specifications documentation
Show personal initiative to research and learn emerging technologies
Participation in the greater presentation layer community
Required Qualifications:
Commercial web site development experience - preferably in ecommerce, online travel, integrated rich web applications and/or online real estate
Comfortable in a fast-paced, highly dynamic, rapidly growing environment
Experience with moving from table to div based layout
Expert knowledge of CSS, Javascript and HTML
Experience with HTML DOM Standards and Accessibility
Expert knowledge of Photoshop and Illustrator
Expertise developing and testing across multiple browsers, platforms, DOM implementations, etc.
User Interface Design, Information Architecture, graphic design experience a plus
Understanding of good design principles and ability to adhere to complex design specifications during implementation
Experience with image production techniques using Fireworks or PhotoShop desired
Experiences Optimizing for Search Engines
Strong attention to detail
Excellent written and oral communication skills, including excellent listening skills, and concise communication
Experience with international teams preferred
Degree in CS or related field strongly preferred.
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 284,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk and OwnersDirect.co.uk, (United Kingdom), FeWo-direkt.de (Germany) and Abritel.fr (France).
Led by an experienced team of Internet and travel industry experts, HomeAway is based in Austin, TX and is funded by leading venture capital firms Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital. The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from Home® experience.
HomeAway Inc. operates the leading online vacation rental listing sites in the US and Europe. Our business is highly profitable and growing fast. Our brands enjoy a dominant market position and our company is poised to capitalize on strong growth trends in the vacation rental industry - which some have labeled "the last frontier in online travel."
We launched HomeAway.com in June 2006, by consolidating 60,000 properties from six acquired companies in the US and Europe, on one website. With more than 110,000 homes today, HomeAway.com has grown quickly to become the company's flagship and largest site.
We are seeking an inspired, accomplished brand professional to lead HomeAway.com to the next level. The GM of HomeAway.com will lead strategic development and management of the HomeAway.com website. The position requires strong knowledge of marketing principles and practices; understanding consumer needs and insights; the ability to lead cross-functional teams; and the drive to execute successful marketing and product plans.
The GM of HomeAway.com is a key position within HomeAway's US management team, and reports to the Vice President and Managing Director of the US business. The GM of HomeAway.com will play an integral role in the company's efforts to drive brand and product consistency across our portfolio of websites and countries.
Job responsibilities:
Be the brand champion and consumer expert for the HomeAway.com website
Gain a deep understanding of our customers and articulate their needs
Build product and marketing plans to meet strategic and financial goals
Guide the development of product features and service solutions that delight our customers
Provide guidance for marketing strategy versus the competitive set
Author briefs that chart the creative direction and differentiated voice of the brand
Lead pricing decisions and promotional initiatives
Develop revenue and expense targets, manage cross-functional P&L to targets
Collaborate with other GMs, both in the US and abroad
Requirements:
Hands-on experience with brand management, product positioning, and budgeting
Balance of analytical ability and creativity
Ability to lead multi-disciplinary teams in a fast-paced environment
Independent motivation and collaborative leadership
Demonstrated knowledge and application of internet consumer marketing principles and practices
Positive attitude, strong work ethic, drive and determination to accomplish brand goals
Excellent communication and presentation skills
Bachelor's degree required.
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 284,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk, OwnersDirect.co.uk, FeWo-direkt.de and Abritel.fr. The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from home® experience. HomeAway is headquartered in Austin, Texas and funded by Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
HomeAway.com Inc. is an exciting, international, profitable, professionally-managed company that has transformed the world's leading vacation rental marketplace. We are searching for a Product Manager who will be responsible for our comprehensive property owner portal which allows owners to manage their entire business online. This is a unique opportunity to lead a product line that spans across all global sites within the HomeAway portfolio, and which is constantly evolving to include new functionality.
Responsibilities will include, but are not limited to:
Lead requirement gathering from business and technical stakeholders.
Collaborate with stakeholders to ensure projects are clearly defined and properly phased to facilitate timely delivery of functionality.
Manage resolution of urgent technical issues while communicating changes to global business stakeholders.
Ensure problems are resolved in a timely fashion by appropriate team members escalating as necessary to avoid delays in schedule.
Drive the launch of new products by collaborating with the design, marketing and sales teams on target communications and product rollout programs
Candidate Profile:
To be considered for the position, you must have demonstrated relevant and current expertise in directing online program strategy and development on consumer-focused sites. Product Managers should be passionate about well-designed web products, user-centric standards, and current and evolving best practices in software development.
Qualifications should include:
5+ years working in a high-tech environment, including 2+ years of Product Management in a web-based model of solutions delivery
Proven track record managing multiple ongoing complex web projects and implementation of web applications, while delivering on schedule
Previous experience with online payment system implementation
Experience utilizing web analytics to aid business decisions.
Knowledge in the field of Search Engine Optimization (SEO)
Ability to manage international projects in a fast-paced environment.
Demonstrated experience in adopting product management best practices, standards and policies
Ability to collaborate closely with design and usability to drive product enhancements
Strong communication and presentation skills
High level of initiative and desire to create a world-class user experience for our customers
Experience in the travel vertical is a plus.
BS or BA in related field, MBA preferred
Company Description:
The HomeAway, Inc. websites connect homeowners and property managers with travelers who seek the space, value and amenities of vacation rental homes as an alternative to hotels. With more than 284,000 global listings across the sites, travelers may easily search for budget to luxury-priced vacation rentals on HomeAway.com, VRBO.com, VacationRentals.com, CyberRentals.com, A1Vacations.com, GreatRentals.com, TripHomes.com, Holiday-Rentals.co.uk, OwnersDirect.co.uk, FeWo-direkt.de and Abritel.fr. The sites also feature Reviews and the HomeAway Rent with Confidence Guarantee™, which help ensure a memorable HomeAway from home® experience. HomeAway is headquartered in Austin, Texas and funded by Austin Ventures, Redpoint Ventures, American Capital, Institutional Venture Partners and Trident Capital.
Location:
Austin, TX. Must be willing to travel 25% (domestically).
